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Last updated: 23 October 2026
At Dprintclothing, we aim to prepare and dispatch your order as quickly as possible. We specialise in custom printed and embroidered clothing, personalised garments and workwear, with delivery available across the UK and to selected international destinations.
1. Order Processing Times
Most orders are processed within the estimated timeframe shown on the relevant product page.
As our products are often made to order, processing times may vary depending on the product, order quantity, personalisation requirements and current workload.
Please note that processing time is separate from delivery time. Delivery estimates begin once your order has been dispatched.
2. UK Shipping
We deliver throughout the United Kingdom using the shipping services available at checkout.
Available delivery options, prices and estimated delivery times are displayed during checkout before you complete your purchase.
Delivery times depend on the shipping service selected and your delivery address. Please check the information provided at checkout for the latest estimates.
3. Shipping Costs
Shipping costs are calculated according to the delivery destination, shipping service and order details.
The available delivery options and applicable charges will be displayed at checkout before payment.
Any free delivery offers or minimum-spend requirements will be clearly stated on our website where applicable.
4. International Shipping
We ship to selected international destinations, subject to availability at checkout.
International delivery times vary depending on the destination, shipping service and customs processing. As a general estimate, international express shipping may take approximately 7–14 working days after dispatch.
Tracking information is provided for international deliveries where available.
Customers may be responsible for applicable import duties, taxes or customs charges imposed by the destination country. These charges are not included unless explicitly stated at checkout.
5. Order Tracking
Where tracking is available, tracking information will be provided after your order has been dispatched.
Please allow some time for the carrier's tracking system to update.
If your tracking information has not updated or your order appears to be delayed, please contact us for assistance.
6. Delivery Delays
Delivery times are estimates and may vary due to carrier disruptions, severe weather, peak-season demand, customs processing or other circumstances outside our reasonable control.
If your order has not arrived within the expected delivery timeframe, please contact us so we can investigate.
Your statutory consumer rights remain unaffected.
7. Incorrect Delivery Addresses
Please ensure that your delivery address and contact details are correct before completing your purchase.
If you notice an error, contact us as soon as possible. We cannot guarantee that changes will be possible once an order has entered production or been dispatched.
If an order is returned because of an incorrect or incomplete address, we will contact you to discuss the available options and any applicable additional delivery costs.
8. Lost, Damaged or Missing Orders
If your order arrives damaged, appears to be lost or is marked as delivered but you have not received it, please contact us with your order number and relevant tracking information.
We will investigate the issue with the delivery provider and work with you towards an appropriate resolution.
Nothing in this policy limits your rights under applicable consumer law.
9. Contact Us
If you have any questions about shipping, delivery times or an existing order, please contact us:
Dprintclothing
Email: info@dprintclothing.com
Website: https://dprintclothing.com
